C3 Solutions - Stories #SupportC3 Solutions - Stories #Supporthttps://www.c3-solutions.ca/stories/tag/SupportWed, 29 Apr 2026 16:54:28 -0700http://zoho.com/sites/<![CDATA[Stay Safe This Holiday Season: Watch Out for These Scams!]]>https://www.c3-solutions.ca/stories/post/stay-safe-this-holiday-season-watch-out-for-these-scams

The holiday season is a time of joy, generosity, and celebration. But for scammers, it’s prime time to take advantage of unsuspecting individuals. With the hustle and bustle of gift shopping, planning gatherings, and year-end tasks, it's easy to overlook warning signs. Protect yourself and your loved ones from the grinches of the holidays by staying informed about these common holiday scams:

scamming grinch (produced by OpenAI)

Top Holiday Scams to Watch For:

  • Counterfeit Merchandise
    That designer handbag or new gaming console advertised at half price might look like a steal, but it could be fake—or worse, non-existent. Scammers often create professional-looking websites with "too-good-to-be-true" deals. After payment, you may receive a poorly made knockoff or nothing at all. Look for spelling errors on the site and check for secure payment methods before purchasing.

  • Charity Scams
    Scammers know people are more likely to donate during the holidays. They impersonate real charities or invent fake ones to tug at your heartstrings. You might get a call, email, or even a door-to-door solicitor asking for contributions. Always verify the charity's legitimacy through trusted sources like the CRA Charity List or CanadaHelps.org.
  • Fraudulent Gift Cards
    Gift cards are a go-to holiday gift, but they’re also a target for scammers. Fraudsters tamper with cards in stores, scratching off the PIN to steal the funds once activated. Buying cards from unofficial sellers (like online marketplaces) is especially risky. Stick to purchasing directly from the retailer and inspect the card packaging before buying. This is something we can see in videos like the one seen here:

  • Fake Secret Santa Schemes
    Social media "Secret Santa" gift exchanges promise you’ll receive multiple gifts if you send just one, but many are pyramid schemes in disguise. Others ask for your personal details, which could be used for identity theft. Be cautious about any exchange promoted through random social media posts or strangers.

  • Shipping Frauds
    With the rise in online shopping, scammers send fake notifications claiming issues with your package. Emails or texts impersonate companies like Canada Post or UPS, urging you to click a link to "resolve the issue" or pay extra fees. These links often lead to phishing sites or malware. Always track your packages directly through the retailer’s website or the shipping provider’s official site.

  • Fake Online Shopping Links
    Those flashy ads you see on social media promising massive discounts on electronics, clothes, or toys often lead to fraudulent sites. Once you enter your payment information, you might receive counterfeit goods—or nothing at all. Stick to known retailers and avoid clicking on ads that seem suspicious.

    • Tips to Protect Yourself:

  • Think Before You Click
    Avoid clicking links in unsolicited texts or emails. Instead, visit official websites directly. Don't click a link that may look like it is from Amazon containing products with what seems like a "good  deal" as it is not, they will steal your money.

  • Do Your Research
    Verify charities through platforms like CanadaHelps.org or by checking their CRA registration. Also verify websites by checking reviews and using tools like Trend Micro or NordVPN.

  • Trust Your Instincts
    If a deal feels too good to be true, it probably is. Stick to trusted retailers and reputable sites. A luxury car on marketplace that needs no maintenance for a price that seems unreal it is. If a deal is on a website like Amazon but the url is NOT www.amazon.com/ or www.amazon.ca/ DO NOT buy it. 

  • Secure Your Shopping
    Avoid using public Wi-Fi for transactions and ensure websites start with "https://" before entering payment information.

  • Scrutinize Reviews
    Fake testimonials and five-star reviews can be misleading. Make sure the profiles creating the reviews are valid and make sure the company has been around for a while.  Check multiple sources.

  • Track Packages
    Keep records of your orders and expected delivery dates to avoid falling for fake tracking updates that look like emails containing your tracking date. To find most tracking dates on most sites click on your latest order and find the tracking number directly through the site you have made the purchase from.

    • Report Fraud

    If you’ve been targeted or have lost money, report the incident to the Canadian Anti-Fraud Centre or contact the local police at 1-888-310-1122.

    Stay vigilant and keep your holiday season merry and bright by steering clear of these scams!

    ]]>    Thu, 05 Dec 2024 12:03:29 -0500    <![CDATA[PodcAIst - eMail Deliverability & Security]]>https://www.c3-solutions.ca/stories/post/podcaist-email-deliverability-security

    C3 Solutions and Email Security

    DMARC, DKIM, and SPF are three email authentication methods that work together to verify the legitimacy of email senders. These methods help prevent spam and phishing attacks by ensuring that emails originate from the domain they claim to be from.  Listen to our PodcAIst to learn more about these technologies and how we can help keep your business credibility intact.

    This podcast is entirely generated through AI with prompting from C3.

    Related Links

    00:00
    • PodcAIst.email deliverability and security.wav
      00:00
    ]]>    Fri, 25 Oct 2024 08:24:58 -0400    <![CDATA[Friend or Fraud?]]>https://www.c3-solutions.ca/stories/post/friend-or-fraud

    How to Recognize if You’re Talking to a Scammer


    Originally posted by TD Bank


    You’ve likely encountered it – those calls from unfamiliar numbers claiming to be the CRA, requesting payment in gift cards or through a funds transfer. According to TD Bank, this may be a sign of fraud, an increasingly prevalent issue. Each year, Canadians fall victim to fraud, losing millions of dollars.

    TD Bank advises that staying vigilant and maintaining a healthy skepticism can be your best defense against scammers. Below are tips shared by TD Bank to help you stay alert and protected.

    Step One: Get Familiar with Common Scams

    TD Bank highlights several types of scams that everyone should be aware of:

    One-Time Passcode Scam

    A scammer poses as a bank employee, requesting a One-Time Passcode to gain access to your online banking. TD Bank stresses the importance of never sharing your passcodes with anyone.

    Bank Investigator Scam

    Fraudsters claim they are bank employees or law enforcement officers, asking for your assistance in a supposed investigation. TD Bank recommends contacting your bank directly through verified numbers before engaging.

    Grandparent/Emergency Scam

    A scammer pretends to be a distressed family member, such as a grandchild, seeking financial help. TD Bank reminds you to verify these claims with a trusted contact before sending any money.

    Government/CRA Scams

    Fraudsters attempt to deceive victims through emails, texts, or calls that appear to be from trusted sources. TD Bank highlights the importance of examining communications carefully and never clicking on suspicious links.

    Identity Fraud Scams

    TD Bank warns that scammers may follow your online activity, especially when you’re traveling. TD suggests avoiding sharing sensitive travel details, such as photos of your passport, boarding passes, or vacation locations.

    Phishing Scams

    Fraudsters attempt to deceive victims through emails, texts, or calls that appear to be from trusted sources. TD Bank highlights the importance of examining communications carefully and never clicking on suspicious links.

    Step Two: Be on the Defensive

    TD Bank outlines key actions you can take to protect yourself:

    Keep Your Passcodes Private

    TD Bank emphasizes never sharing your One-Time Passcode, especially if you didn’t initiate the contact or activity that triggered it. Scammers may claim to be from TD or other trusted institutions.

    Verify Who’s Calling

    If you receive a call from someone claiming to be TD Bank, the CRA, or even a family member, TD recommends hanging up and calling back using a verified number. AI-generated voices and fake caller IDs can make scams seem legitimate.

    Avoid Urgency Pressure

    According to TD Bank, anyone pressuring you to act quickly should be treated with caution. Scammers often create a sense of urgency to force rushed decisions.

    Be Careful with Money Transfers

    If you receive a call from someone claiming to be TD Bank, the CRA, or even a family member, TD recommends hanging up and calling back using a verified number. AI-generated voices and fake caller IDs can make scams seem legitimate.

    Protect Your Information

    TD Bank assures customers that they will never ask for personal information, funds, access to your computer, or for you to keep secrets. TD advises that you remain wary of any such requests.

    By staying informed and cautious, you can help protect yourself from scammers. TD Bank encourages customers to always verify and report any suspicious activity.

    Learn more about how you can stay secure with our maintenance plans.

    Our maintenance plans include security softwares and protocols to keep your business safe and secure.

    See More Information
    ]]>    Fri, 04 Oct 2024 14:14:28 -0400    <![CDATA[Keep Your Systems Safe: The Importance of Regular Software Updates]]>https://www.c3-solutions.ca/stories/post/keep-your-systems-safe-the-importance-of-regular-software-updates

    In the fast-paced world of technology, keeping your systems up-to-date is crucial for maintaining security and efficiency. One simple yet powerful way to protect your business from cyber threats is by regularly updating your software. Let's dive into why this practice is essential and how it can benefit your business.


    Why Are Software Updates Important?

    1. Enhanced Security Software updates often include patches for security vulnerabilities that hackers could exploit. By not updating, you leave your systems open to potential attacks. Regular updates ensure that your software has the latest defenses against these threats.

    2. Improved Performance Updates can improve the functionality and performance of your software. This means fewer crashes, faster load times, and a more streamlined user experience. Keeping your software current helps you avoid the frustrations that come with outdated technology.

    3. New Features and Functionality Software updates frequently come with new features and improvements that can boost productivity and efficiency. Staying updated means you have access to the latest tools and enhancements that can help your business stay competitive.

    4. Compliance and Support Many industries have compliance requirements related to software and data security. Regular updates ensure that your business stays compliant with these regulations. Additionally, using the latest versions of software guarantees you receive ongoing support from the provider.


    How to Stay Updated

    1. Enable Automatic Updates Most software applications offer an option to enable automatic updates. This is the easiest way to ensure that your software is always up-to-date without requiring manual intervention.

    2. Schedule Regular Checks If automatic updates are not available, schedule regular times to check for and install updates. Make it a part of your routine maintenance to keep your systems running smoothly.

    3. Stay Informed Follow the news and updates from your software providers. They often release information about critical updates and security patches. Staying informed helps you prioritize updates based on urgency and importance.


    Our Commitment to Your Security

    At C3 Solutions, we understand the importance of maintaining secure and efficient IT systems. Our team is dedicated to helping small businesses in Prince Edward County, Ontario implement best practices for IT security and management. We offer comprehensive IT maintenance plans, including software update management, Anti-Virus, and monitoring of both on all your businesses computers, to keep everything protected and running smoothly.


    Final Thoughts

    In conclusion, regularly updating your software is a simple yet vital step in safeguarding your business from cyber threats and ensuring optimal performance. By making this a priority, you can avoid potential security breaches, enhance productivity, and stay ahead in the competitive business landscape.

    Get Started Now
    ]]>    Wed, 07 Aug 2024 08:39:19 -0400    <![CDATA[Is Someone Trying to Hijack Your Website?]]>https://www.c3-solutions.ca/stories/post/is-someone-trying-to-hijack-your-website

    Another Wordpress Vulnerability

    A lot of websites that use WordPress, a popular website system, got hacked by a bad actor. This person took advantage of a problem in a common add-on called tagDiv Composer. This add-on is needed for two well-liked WordPress themes: Newspaper and Newsmag, which are available through popular marketplaces.


    The issue, known as CVE-2023-3169, is a type of problem that lets hackers put harmful code into web pages. A person from Vietnam named Truoc Phan found this issue. It's a pretty serious problem, rated 7.1 out of 10 in terms of seriousness. The creators of tagDiv Composer partially fixed it in version 4.1 and fully fixed it in version 4.2.


    The hackers are using this problem to put bad code on websites, which then send visitors to scam sites. These scam sites can trick people into thinking they've won a lottery or need tech support. They also try to get visitors to sign up for push notifications by showing fake "I'm not a robot" messages.


    A security company called Sucuri has been keeping an eye on this issue since 2017 and named it "Balada." They think Balada has infected more than a million websites in the past six years. Just last month, they found Balada on over 17,000 sites, which is almost twice as many as the month before. More than 9,000 of these new infections came from the CVE-2023-3169 problem.

    Sucuri has tracked no fewer than six waves of injections that leverage the vulnerability. While each wave is distinct, all contain a telltale script injected inside of these tags:

    The bad code that's being added to websites is hidden on purpose to make it tough to find. It's like hiding something in a big book. This hidden code can be discovered in the database that WordPress websites use, especially in a part called "td_live_css_local_storage" inside something called the "wp_options table."


    The people causing this problem, known as Balada, always try to keep control of the websites they've attacked. They usually do this by adding hidden instructions that create special accounts with a lot of power (like a boss). If the real website owners find and remove the bad hidden instructions that send visitors to bad places but let these special accounts stay, the bad people can use these special accounts to add new hidden instructions that keep causing problems.


    The researcher who found this explained it this way:

    If you're in charge of a website using the WordPress themes Newspaper or Newsmag, here's what you should do:

    1. Look into a new website builder and host like Zoho Sites or Commerce. They do not use plug ins like Wordpress

    2 . Keep in mind that the people causing trouble (Balada) are trying to keep control of the websites they've messed with. So, as well as getting rid of any bad stuff they've put in, you should also check for hidden ways they might have left to get back in (like secret doors) and look for any super-powerful accounts they've made.

    In simple terms, it's like checking your house for signs of a break-in, not just at the front door but also looking for secret ways in and making sure no unauthorized folks have too much power.

    Check out our web solutions!

    Zoho Sites
    ]]>    Fri, 13 Oct 2023 10:50:41 -0400    <![CDATA[Demystifying Tech Jargon]]>https://www.c3-solutions.ca/stories/post/demystifying-tech-jargon

    Troubles Understanding Tech Lingo?

    Here we will give some examples of the more common "tech" words that come up when running and maintaining a business.

    1. IT (Information Technology): This term refers to anything related to computers, software, networks, and the internet. It's like the whole world of tech stuff.

    2. OS (Operating System): An operating system is like the boss of your computer. It tells it what to do and helps you run programs like Windows, macOS, or Linux.

    3. Hardware: These are the physical parts of your computer or devices, like the screen, keyboard, mouse, and the actual computer "box" or laptop.

    4. Software: Software is the digital stuff that runs on your computer, like apps, programs, or games. It's the things you can't touch but use.

    5. Browser: This is the program you use to explore the internet, like Google Chrome, Mozilla Firefox, or Microsoft Edge. It's your window to the web.

    6. URL (Uniform Resource Locator): Think of a URL as the address of a website. It's what you type in your browser's address bar to go to a specific site, like www.c3-solutions.ca.

    7. Wi-Fi: Wi-Fi is like the magic wireless connection that lets your devices, like your phone or laptop, connect to the internet without any cables.

    8. Cloud: The cloud is like a big, remote computer where you can store and access your files and data over the internet. It's not up in the sky; it's on some company's powerful computers.

    9. Virus:A virus in the tech world is like a digital bug. It's a harmful program that can mess up your computer or steal your information.

    10. Firewall: Imagine a digital wall that keeps the bad stuff out of your computer. A firewall is like a security guard for your data.

    11. Router: This device helps distribute the internet signal in your home or office. It's like the traffic cop for your Wi-Fi.

    12. Backup: Making a backup is like taking a snapshot of your important stuff (like photos or documents) so you won't lose them if something bad happens to your device.

    13. Malware: Malware is short for "malicious software." It's a term for all the bad stuff, like viruses, spyware, or ransomware, that can harm your computer or steal your data.

    14. ISP (Internet Service Provider): Your ISP is the company that provides your internet connection. They're the ones you pay to get online.

    15. Router: A router is like a traffic cop for your internet. It directs data to and from your devices and the internet.

    Explaining common tech terms and acronyms in simple language helps make the often complex world of I.T and technology more approachable and less intimidating for small businesses. By breaking down jargon into understandable terms, businesses can make informed decisions about their technology needs and better communicate with IT professionals. 


    This empowers them to use technology more effectively, improve their operations, and stay secure online. Ultimately, it fosters a sense of confidence and competence in navigating the digital landscape, which is crucial for success in today's tech-driven world.

    Still need a hand?

    Book a Tech Talk with David to find out whats right for your business!

    Book a Tech Talk
    ** fees may apply
    ]]>    Thu, 07 Sep 2023 12:59:42 -0400    <![CDATA[Kingston Police Warn URLs with HTTPS may not always be safe.]]>https://www.c3-solutions.ca/stories/post/kingston-police-warn-urls-with-https-may-not-always-be-safe.

    Have you noticed the URL change from "HTTP" to "HTTPS" when logging into websites like Facebook or Amazon? And the small lock icon at the top of your browser?


    The "S" in "HTTPS" means "secure" and indicates a protected connection that others can't access. The lock icon confirms the website has a digital certificate.


    However, merely having "HTTPS" doesn't guarantee complete security. While HTTPS offers more safety than HTTP, cybercriminals can obtain HTTPS certificates too. They often use HTTPS URLs to deceive unsuspecting users with phishing links.

    It's essential to realize that HTTPS websites aren't automatically secure. Even legitimate ones may have vulnerabilities that cybercriminals exploit.


    Trusting an HTTPS URL or the lock icon alone is not enough for security.

    Tips to Stay Safe Online

    Follow the tips below to make sure you're safe when browsing online.


    • Use an Anti Virus Software like Trend Micro (click here for Trend Micro)
    • Use a password manager like Zoho Vault (click here for Zoho Vault)
    • Consult with your local IT consulting company that deals with cyber security
    • If the browser says the site is unsafe. It is most likely unsafe and do not give out any information on these sites. It is best to avoid these sites all together.


    Here is a video below from an ethical hackers point of view.
    ]]>    Wed, 21 Jun 2023 09:02:07 -0400    <![CDATA[How to Upgrade your Zoho Sites Subscription]]>https://www.c3-solutions.ca/stories/post/how-to-upgrade-your-zoho-sites-subscription-1

    If you don't have Zoho Sites but, are interested, check out our Design page.

    Web Design Page

    or

    Call us at 613-902-7333
    ]]>    Thu, 11 May 2023 15:39:57 -0400    <![CDATA[The Small Business Solution Nobody’s Talking About: Zoho]]>https://www.c3-solutions.ca/stories/post/the-small-business-solution-nobody-s-talking-about-zoho

    Hello Small Business Owners!

    At C3 Solutions, we understand that time is one of your most valuable resources. That's why we're here to talk about how Zoho can help you save time and work more efficiently.

    As a Zoho advanced partner, we've seen firsthand how Zoho can transform the way small businesses work. Here are just a few examples of how Zoho can help you save time:

    - Automate your workflows: With Zoho, you can automate repetitive tasks and workflows, such as lead nurturing, email marketing, and invoicing. This can save you hours of manual work every week.

    - Streamline your communication:Zoho's communication tools, such as Zoho Mail and Zoho Cliq, can help you collaborate more efficiently with your team and clients. You can streamline your communication, centralize your conversations, and reduce the need for back-and-forth emails.

    - Consolidate your data: Zoho's suite of apps can help you consolidate all your business data in one place. For example, you can track your leads, customers, projects, and finances in Zoho CRM and Zoho Books. This can save you time and reduce the risk of errors due to manual data entry.

    - Get real-time insights: With Zoho's reporting and analytics tools, you can get real-time insights into your business performance. You can track your sales, expenses, project progress, and more, all in one place. This can save you time and help you make data-driven decisions.

    But that's not all.

    As a Zoho advanced partner, we can help you customize and optimize your Zoho setup to save you even more time. Here are some of the services we offer:

    - Zoho consulting: We'll work with you to understand your business needs and processes, and recommend the right Zoho apps and integrations to help you save time.

    - Zoho implementation: We'll set up your Zoho apps, customize them to fit your business needs, and train your team on how to use them.

    - Zoho integration: We'll integrate Zoho with your other business systems, such as your website, social media, and email marketing tools, to streamline your workflows and save you time.

    - Zoho support: We'll provide ongoing support and troubleshooting for your Zoho apps, so you can focus on running your business.

    At C3 Solutions, we believe that time is money, and we want to help you save both. So why not get in touch with us and see how we can help you save time with Zoho?
    Get Started Here
    ]]>    Tue, 09 May 2023 15:57:23 -0400    <![CDATA[What is SSL? Do I need it for my website?]]>https://www.c3-solutions.ca/stories/post/what-is-ssl-do-i-need-it-for-my-website

    What is SSL?

    SSL stands for Secure Sockets Layer, it is the standard tech for keeping an internet connection secure and safeguards any sensitive data that may be used on certain sites.
    It provides the lock before a URL in your browser window, showing whether a website is safe and has an SSL certificate.

    Should I have it on my website?

    If your website has forms for even the most basic of information, sign up pages asking for email and name or a commerce website that sells various items, you will need an SSL certificate.

    Why does my website need an SSL certificate if I do have any of the above on my website?

    When having an SSL certificate, it protects the user and your webpage from hackers or third party users from collecting any personal information from the user.

    Such as;

      

    • Passwords to client portals

    • Credit card or Debit card information

    • Email and name to send malware or spam to a customer from your website

    Data from your website that may be confidential can be accessed without the right security presence on your webpages.

    How do I get an SSL for my website?

    Many companies offer SSL certificates for a range of prices. Most expensive being up to $3,150.82 CAD per year.

    Cheapest being included into site builder subscriptions like Zoho Sites.

    Zoho Sites offers a lot of beneficial features within their subscription but the main thing to talk about here is the included SSL certificate.


    If you start a new website and you want to collect leads, sell various products, offer a service or are a business in general, Zoho Sites is extremely beneficial for you.

    You will have happy customers and clients, your business's website will be trusted and indexed easier on search engines like Google, Bing, DuckDuckGo and more giving you a better chance of people finding you and coming to your site for the trusted experience.

    15 Day Free Trial of Zoho Sites Below.
    Try out Zoho Sites
    ]]>    Tue, 09 May 2023 10:44:07 -0400