Introduction
The Picton BIA approached C3 Solutions with a goal to revamp their website, aiming for a modern, user-friendly design. The previous process of updating member information on the website was time-consuming and labor-intensive, discouraging regular updates. The lack of forms and automation hindered communication between members and the BIA, leading to the need for a more effective and streamlined solution.
The Business
The Picton Business Improvement Association (BIA) is a vital entity in Prince Edward County, dedicated to fostering economic prosperity within the local business community. The BIA actively promotes, supports, and advocates for its diverse business members.
The Challenge
he BIA faced a significant challenge in updating and maintaining their website efficiently. The outdated process consumed hours of manual effort, especially when updating multiple public member listing information boxes. The lack of forms and automation created a communication gap between members and the BIA, making it challenging to stay current and engaged.
Finding a solution
In search of a local business capable of transforming their web presence, the BIA discovered C3 Solutions. Discussions with David revealed how Zoho Sites offered a superior website creation and editing experience. Additionally, the potential of other Zoho apps, highlighted by C3 Solutions, promised to automate time-consuming tasks, providing a comprehensive solution to the BIA's challenges.
Implementation and Results
Working closely with the BIA, C3 Solutions implemented Zoho One, incorporating Zoho Sites for website creation and editing, Zoho CRM for member management, Zoho Forms for streamlined communication, and Zoho Flow for process automation. The result was a revamped website with a modern look and improved user and member experience.
Zoho Forms and Flow facilitated efficient communication between members and the BIA, eliminating the previous barriers to exchange information. Automation streamlined formerly time-consuming tasks, allowing the BIA to maintain an updated and dynamic online presence effortlessly. The collaboration with C3 Solutions and the integration of Zoho One not only addressed the initial challenges but also positioned the Picton BIA for sustained growth and enhanced member engagement in the evolving digital landscape.
What would you say publicly about Zoho?
"We have been using Zoho One for a few years now and we are really happy with its impact on our business. Their wide range of tools has made managing every aspect of the business easier and more efficient. The user interface is easy to use, enabling us to quickly access all the features we need."
Mark Rose
Manager
Picton Business Improvement Association
