01 / Managed IT Support
C3 Solutions is your IT department—helping keep your business secure, your technology reliable, and your team productive. Our Fractional IT Support Plan gives you access to professional IT expertise without the overhead of building an in-house department. We proactively monitor, maintain, and protect your systems, help resolve everyday technology issues, and provide practical guidance so you can focus on running your business.
Fractional IT Support Plan
Starting at
Starting at $395 per month, the plan covers five computers and includes automated patch management, enterprise-grade endpoint protection, 24/7 managed threat detection and response, proactive monitoring, DMARC monitoring, and two hours of IT support each month. As your needs grow, you can add devices, email and mobile security, desktop and cloud application backups, network monitoring, or additional support hours. Book a conversation with C3 to build a plan around your business.
24/7 MDR refers to security monitoring and response, not round-the-clock C3 help desk availability.
Keeping your technology secure, your team supported, and your business moving forward.
Fractional IT Support Details & Add-Ons
Explore what’s included in your Fractional IT plan, then add the services your business needs.
Protection that stays alert.
Protect your business with enterprise-grade antivirus and 24/7 Managed Detection and Response (MDR). Our centrally managed protection combines real-time threat detection with security analysts who investigate suspicious activity and respond to threats, helping contain attacks and reduce the risk of business disruption.
24/7 MDR refers to security monitoring and response, not round-the-clock C3 help desk availability.
Keep essential software current.
C3 manages updates for supported operating systems and applications to help address known vulnerabilities and keep your technology maintained. We monitor patch status and follow up on issues that need attention.
Coverage depends on the devices and applications included in your service agreement.
Access your work when you need it.
Remote desktop access lets authorized users connect to their managed work computer while away from the office. C3 helps configure access so your team can work remotely with appropriate security controls.
Requires an online, supported computer and approved user access.
A familiar team to turn to.
Get practical remote help with everyday technology, including employee onboarding and offboarding, computer issues, printers, vendor coordination and administration across supported Microsoft, Google and Zoho applications.
Your base plan includes two pooled remote support hours per month. Unused hours do not roll over. Additional time, onsite visits and specialist work are charged separately.
Keep watch over your email domain.
Help protect your business domain from email impersonation with DMARC monitoring. We review email authentication reports to identify unauthorized use of your domain and authentication issues, helping guide improvements to your email security.
Includes monitoring for one domain. Monitoring provides visibility; blocking unauthenticated messages depends on your domain’s DMARC policy and the receiving mail system.
Build around your business
Optional services and specialist expertise, scoped to your business.
Add another layer of email protection.
Strengthen protection against phishing, spam and malicious messages with additional email security. C3 can also help review filtering and SPF, DKIM and DMARC configuration to improve email authentication.
Email security is an optional addition. DMARC monitoring for one domain is already included in the base plan.
Plan for recovery before you need it.
Protect business information with automated backup options for supported computers, servers and cloud applications. C3 helps select the coverage, storage and recovery approach that fits your business.
Backup scope, retention, monitoring and restore assistance are confirmed in your selected service.
Keep your network connected.
Keep your network running reliably with proactive monitoring and access to specialist expertise. Through our networking partnerships with Ubiquiti, HPE, Cisco and Cambium Networks, C3 coordinates troubleshooting, vendor support and escalation based on your equipment and service coverage.
Monitoring coverage and specialist support are scoped to your network.
Make technology decisions with direction.
Get strategic technology guidance aligned with your business goals. C3 helps you plan IT budgets, review systems and vendors, prioritize security improvements and prepare for upgrades or growth.
Available for periodic planning sessions or project-based guidance.
Expertise for more complex work.
Access senior technical expertise for security hardening, incident response, network design, data migration, compliance reviews and performance improvements.
Scope, availability and pricing are confirmed for each engagement.
The technology behind our work
Formal partners and preferred technology brands. Inclusion does not imply a formal partnership with every brand.
Let’s talk about your business
Book a conversation with C3 to build a plan around your business.
